3 Comments
User's avatar
Patrick Berzai's avatar

I think many people have mistaken dashboard-led for data-led business, dislocating their orientation around customers. And it shows.

Martin 🏹's avatar

yes and also some important characteristics are often not tracked either

Tera Louise Rosebrough's avatar

All I had to read “Doorman…reads the room” and yes, a machine cannot read intentions of a human being- yet.